Payment, Shipping, Returns & Exchanges

Payment

We accept any major credit/debit cards including Visa, MasterCard, American Express, JCB, Discover, and Diners Club.

Shipping

We are using Amazon fulfillment to ship our Sound books, please refer to Amazon.com for shipping information. All Prints and Gifts will be sent by our care. Please allow 5 business days for your order to be shipped after payment.

  • Inside USA:
    • Shipping costs will be available at check-out. Estimated delivery time of 3-7 business days depending on location.
  • International orders:
    • International orders are available. Shipping costs will be estimated at check-out. Please allow a longer delivery time for International orders.
  • All duties, customs, taxes and any and all other costs associated with receiving shipment for international deliveries are at Buyer's responsibility. 
Returns & Exchanges
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We will replace items if they are defective or damaged. Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Sound Book returns should be made to Amazon and Prints and Gifts should be returned to Cali's Books.

Refunds 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card, within a certain amount of days.

If you have any additional questions, please contact us at info@calisbooks.com.  
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