What is the age range for the sound books?
Our sound books are perfect for ages 0-5 years old. With our sound books, children can benefit from listening to nursery rhymes, getting an introduction to reading, and enjoying bonding time with their caregivers from a very early age.
Are batteries included?
Yes, every book comes with three A10 batteries. They are designed to last 1 hour and 20 minutes which is the equivalent of 300 button pushes. We also off one additional free set of batteries with every book purchased on our website! For more information on batteries, click here.
How can I get the free battery set?
- If you purchased your book outside our website, please contact us at firstname.lastname@example.org. We will issue a 100% discount code for you to get the batteries on our website. Shipping is not included. For US orders, the battery kit shipping is $3.49, and for batteries without the screwdriver, the shipping is $1.99.
- On our website: You will get one battery kit for free with every order. Our fulfillment center will manually add a battery kit to your order.
Timeless Stories Collection
- Are the Batteries included? Yes, The Timeless collection books come with 3 AAA Batteries
- Can I change my recording? Yes, you can record an unlimited number of times.
- Is my recording safe? Yes, there’s a safety button in the batteries compartment. When you are happy with your recording, you can securely save it so it won’t be accidentally erased.
- How long is the recording time? You can record up to 10 minutes.
- How long is the pre-recorded version of the story? 5 minutes.
- Can I change the booklet? Yes, you can order a new booklet on the website and we will even send the first one for free!
- For what ages do you recommend the books? From 2-6 years old.
When will I receive my order?
U.S orders: We ship your order within 24 hours on Monday-Saturday via USPS from Los Angeles, California. During regular seasons, please allow 2-9 business days for your order to arrive. During Holidays or Peak seasons, delivery might take a little longer.
International Orders: We use international carriers like DHL and UPS to ensure the best rate possible. During regular seasons, please allow 7-14 business days for your order to arrive. Please click on this link to know more about international shipping policies. During Holidays or Peak seasons, delivery might take a little longer.
Do you offer a warranty on your products?
Yes, we offer a 1-year warranty in the US. We also want you to enjoy our books for as long as possible! So you can replace your books for ANY reason for half price after one year. Click here to learn more.
Do you offer gift wrapping?
Yes, you can choose this option by adding it directly to your cart here or by checking the Gift-Wrapping option at checkout. We are more than happy to write a message to your card too! Add your message in the “Order Note Section” in your cart.
What happens if I’m not 100% satisfied with my purchase?
We are here to make it right for you! Please write to us at email@example.com and we will assist you until you are 100% satisfied!
I have another question. How can I contact you?
We love to hear from you, and we take pride in our top-notch customer service!
Please send us any questions, comments, or suggestions at firstname.lastname@example.org.